The partners at Zedd are pleased to announce promotions at Zedd Toronto and Zedd North Bay. Jason Pichette has been promoted to Vice President, North Bay Operations. He’s been involved with the contact centre since 1997 and has had overall responsibility for the facility since 2008. When Zedd was formed in 2010 he immediately became a key member of our new company and successfully built the North Bay operation to capacity in just 9 months.

Jon Mercer has been promoted to Vice President, Toronto Operations. Jon joined our company in May, 2011, and through his leadership Zedd’s Toronto call centre has transformed from an empty floor to a near capacity operation.