Nearshore outsourcing can help U.S. businesses fill gaps in the call center services. Canadian nearshore partnerships provide a seamless customer experience and save businesses both time and money.
Just how important is customer service to your business’ success? These statistics are eye-opening. Learn more about how outsourcing can improve your company’s customer service.
Did you know that Zedd Customer Solutions offers support for your bi-lingual clients?
Zedd Customer solutions offers call centre support for your multi-lingual clients.
Outsourcing customer contacts and sales operations can free up your company’s resource, helping you maximize profit and growth.
Customer service is still alive and well and is vital to your organization’s success?
A firm’s processes, policies and priorities have a lot to do with retaining — and losing— customers. Here’s how innovation can save the day:
Stay well-informed about COVID-19 with these workplace best practices from the WHO. Zedd has work-from-home agents to help with your call centre outsourcing needs.
Did you know that nearly 70% of managers say they are uncomfortable when it comes to providing feedback to their employees? Effective feedback isn’t always easy. But it’s vital to delivering a top-notch customer experience.
What can you learn from the global entertainment giant behind the "happiest place on earth"? Here are a few takeaways: