Sharing thought leadership.
We support your multi-lingual clients
Zedd Customer solutions offers call centre support for your multi-lingual clients.
Grow your business through outsourcing
Outsourcing customer contacts and sales operations can free up your company’s resource, helping you maximize profit and growth.
Customer service and why it’s still important
Customer service is still alive and well and is vital to your organization’s success?
Great customer experiences start with innovation
A firm’s processes, policies and priorities have a lot to do with retaining — and losing— customers. Here’s how innovation can save the day:
Coronavirus – COVID-19: Information and workplace best practices
Stay well-informed about COVID-19 with these workplace best practices from the WHO. Zedd has work-from-home agents to help with your call centre outsourcing needs.
A key part of delivering a top-notch customer experience
Did you know that nearly 70% of managers say they are uncomfortable when it comes to providing feedback to their employees? Effective feedback isn’t always easy. But it’s vital to delivering a top-notch customer experience.
What Disney can teach you about wowing customers
What can you learn from the global entertainment giant behind the "happiest place on earth"? Here are a few takeaways:
Outsourcing: A win-win for companies and customers
Learn why outsourcing your customer contract management makes good business sense.
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